Consumer Finance

Discover a range of personalized options designed to enhance your financial journey. Whether you're navigating everyday expenses, planning for a significant purchase, or seeking flexible credit solutions, our Consumer Finance offerings provide the support you need. Explore transparent terms, easy repayment options, and a commitment to empowering you on your unique financial path. Uncover a world of financial flexibility with our Consumer Finance resources, helping you achieve your goals and manage your finances with confidence.

01.

Make a Purchase

Check out with our Abnk app once you are checking out at one of our partnered merchants

01.

Select Terms

Tailor your instalment plan to suit your budget and needs, with terms and fees transparently laid out

01.

Make Repayments

Easily keep track of and manage instalments with a variety of payment methods through our app, or pay off early at any time

How can I make a complaint?
You may send an email to help@abnk.ai and our customer support team will get back to you within 48 hours. If your complaint remains unresolved after this, you can escalate it to the Consumers Association of Singapore (CASE) by visiting the CASE website. CASE will assess the situation and work to mediate a resolution between you and Abnk.
How do I close my account?
You may submit an email to support@abnk.ai to request for an account closure with the same email registered with your account. Do note that before your account can be closed, you must resolve any outstanding dues, and must not be in any ongoing disputes with us.
What are the fees for making a purchase with Abnk?
There will be a processing fee of up to 1.67% of the transaction amount per instalment. If you do not pay your dues on time, you could be charged further admin fees of up to $30 for each late payment.
How do I make instalment payments?
Your monthly bills will be charged automatically to your default payment method. If successful, there is no action required on your part. If you wish to make an early repayment, navigate to the "Manage" screen on the app, and select "Pay dues". You have the option of paying off either the current month's due, or the total outstanding amount.
BNPL services are not regulated by the Monetary Authority of Singapore (MAS). Abnk (Singapore) Pte. Ltd. is a member of the BNPL Code of Conduct.